Office Assistant

This position is open to Alaska Residents only.

The definition for Alaska residency: (Use the "Apply for this Job" box below)./alaska

Res.

This position is based on-site at our Juneau Headquarters, located in the State Office Building in downtown Juneau, Alaska.

As an Office Assistant 1, you’ll play a vital role in keeping the Division’s workflow efficient, accurate, and compliant with state procedures, helping our team deliver lending services that strengthen Alaska’s economic future.

• Greet visitors and assist borrowers, vendors, and agency partners with basic inquiries.
• Answer and route incoming phone calls while providing courteous, accurate information to the public and internal staff.
• Scan, file, and maintain loan documents, correspondence, and records in both physical and electronic formats.
• Ensure documents are properly labeled, organized, and stored in accordance with the division's retention policies.
• Open, sort, and distribute incoming mail; prepare outgoing and certified mailings.

• Attention to Detail
  :
  Is thorough when performing work and conscientious about attending to detail.
• Writing
  :
  Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner.
• Oral Communication
  :
  Expresses information effectively to individuals or groups, listens to others, and responds appropriately.
• Conscientiousness
  :
  Demonstrates a high level of effort and commitment towards performing work; demonstrates responsible behavior.
• Customer Service
  :
  Works with clients and customers to assess their needs, provide information or assistance, resolve problems, and satisfy expectations; knows about available products and services; is committed to quality.

This position requires driving the division’s vehicle on a daily basis to collect documents. Applicants with questions should contact the hiring manager, Collin Ludeman.

Effective July 1, 2026, the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

High school diploma or G.E.D.; or Acceptance in full standing by an accredited college; or A Career Readiness Certificate with ACT Work Keys scores of skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.

Some positions require operating a state vehicle, requiring a valid driver's license and being 18 years of age or older on or before the first day of employment.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call in Juneau or TTY:
Alaska Relay 711 or or correspond with the Division of Personnel & Labor Relations at: PO Box 110201, Juneau, AK . The State of Alaska is an equal opportunity employer.