Office Assistant

Alaska Residency Requirement

This position is open to Alaska Residents only. Definition of residency: (Use the "Apply for this Job" box below)./alaskaRes

As an Office Assistant 2, you will maintain the Division’s workflow, ensuring it is efficient, accurate, and compliant with state procedures while supporting lending services that strengthen Alaska’s economy.

• Assist with basic accounting tasks and inventory tracking.
• Answer and route incoming phone calls, providing courteous and accurate information.
• Scan, file, and maintain loan documents, correspondence, and records in both physical and electronic formats.
• Ensure documents are properly labeled, organized, and stored in accordance with Division retention policies.
• Provide excellent customer service to internal and external visitors, prospective, past, and present borrowers, and board members.

• Attention to Detail
• Writing (correct English grammar, punctuation, spelling; clear and organized communication)
• Oral Communication (effective presentations and attentive listening)
• Conscientiousness (high effort, strong commitment to work)
• Customer Service (meeting client needs and providing quality assistance)

• High school diploma or equivalent.

• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

• Substitution:
  College education may substitute for experience—3 semester hours (or 4 quarter hours) equate to one month of experience.
• Special
  
  Note:
  
  "High school diploma equivalent" includes a GED, completion of an accredited college from a university, or 12 years of experience equivalent to high school plus volunteer work.

Some positions may require a regular driver’s license and a minimum age of 18.

Some positions may require typing skill.

• Three recent performance evaluations or professional letters of recommendation.
• Three current professional references, two of which have had supervisory responsibility, including phone numbers and email addresses.
• University transcripts if using education to meet qualifications.

Questions:
Dawn Harris, Administrative Officer 2, (907) 465‑2510, dawn.harris

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation or assistance may contact 1‑800‑587‑4095 in Juneau or TTY:
Alaska Relay 711, or 1‑800‑770‑8973. The State of Alaska is an equal‑opportunity employer.