Vocational Rehabilitation Assistant ; PCN

Position Overview

Vocational Rehabilitation Assistant 1/2 (General Government Unit, Range 11/13) in Juneau, Alaska. May be relocated within state as needed. This recruitment is exempt from the Hiring Freeze. No cover letter required.

Provide paraprofessional administrative and technical support to counselors and evaluators, focusing on vocational rehabilitation services for individuals with disabilities, helping them obtain and maintain competitive employment.

• Assist clients by scheduling appointments, conducting in‑office meetings, soliciting information, and maintaining detailed records.

• Help purchase vocational services and equipment for clients.

• Maintain current knowledge of vocational rehabilitation services, employment opportunities, medical resources, training and education opportunities, and related subjects.

• Perform routine administrative tasks such as filing, typing, data entry, recording and managing documents.

Working with a small team dedicated to helping Alaskans with disabilities achieve employment. Impact local communities in Juneau. Regular business hours 8am‑5pm with flexibility and occasional telework.

Qualifications

• Clerical skills: filing, typing, data entry, record keeping.
• Adaptability: adjust work plans, apply critical thinking to multiple demands in a changing environment.
• Self‑management: set realistic goals, work independently, show initiative and commitment.

• Attention to detail.
• Computer skills: use of computers, software applications, databases and automated systems.
• Customer service orientation.
• Interpersonal skills: empathy, courtesy, sensitivity to diversity.
• Oral and written communication effectiveness.

• Accountability: responsibility for actions and decisions.
• Interpersonal skills: empathy, courtesy, sensitivity to diversity.
• Listening skills.
• Problem solving.
• Technical competence.

Applicants must be residents of Alaska. Must meet the Alaska Residency Requirements. This position is flexibly staffed; selected candidate may start at Level 1 and later be promoted to Level 2.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). The State of Alaska is an equal opportunity employer.

Jim Swanson
Vocational Rehabilitation Manager
Phone: 907‑465‑8935
Email: jim.swanson