Office Assistant 2; PCN

What You Will Be Doing

In this role, you’ll be part of the Child Care Program Office and a mission-driven team working to support families and childcare providers across Alaska. You will play a key role in ensuring smooth daily operations and providing front-line support to both internal staff and the public. You will provide administrative program support to the Child Care Licensing, Child Care Quality and Capacity Building, and the Child Care Eligibility and Benefits teams.

The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families and communities we serve.

We honor cultural, geographic and economic diversity and seek community involvement in our decisions and service delivery.

The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe you can work your way through the ranks and into the Policy, Administrative and/or Leadership teams within our agency.

We provide a competitive benefit package, flexible work schedules and job stability.

This position is centrally located in Anchorage at the Child Care Program Office in the Frontier Building, 3601 C Street, Suite 140.

You will work with experienced staff in a professional environment built on mutual respect, trust, and collaborative teamwork in support of the Child Care Program Office’s mission.

• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.
• Customer Service:
  Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Self-Management:
  Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Teamwork:
  Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

"High school diploma equivalent" means one of the following:
1) a G.E.D.;
2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week);
3) acceptance in full standing by an accredited college or university;
4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

The State of Alaska does not provide VISA Employer sponsorship.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations,…