Director, Business Process Transformation

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Title:

Director, Business Process Transformation
Job Function:

Strategy and Business Planning

Location:

JUNEAU
Workplace Category:
Onsite
Company:

Harley-Davidson Motor Company
Full or Part-Time:

Full Time
Shift: SHIFT1

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come.

Are you ready to ride with us?

Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming green space open to all. Join our team as a Dir Business Process Transformation.

Job Summary
The Director of Business Process Transformation is responsible for leading enterprise-wide transformation initiatives that improve operational performance, enable strategic execution, and deliver measurable business value across Harley-Davidson's Product and Operations organization.

This role partners with senior leaders, functional teams, and technology stakeholders to establish governance, identify opportunities, redesign processes, and implement sustainable changes that improve efficiency, quality, customer experience, and business outcomes while supporting Harley-Davidson’s strategic objectives.

Key Responsibilities

• Establish and lead governance frameworks, standards, methodologies, and performance measures.
• Partner with business leaders to identify, prioritize, and execute enterprise transformation initiatives that improve operational effectiveness and business performance.
• Design and implement future-state business processes and drive process standardization across manufacturing, supply chain, procurement, planning, logistics, and quality functions.
• Establish enterprise process governance and process ownership models that promote accountability, performance management, and continuous improvement.
• Lead business capability assessments and translate findings into transformation roadmaps and actionable improvement plans.
• Develop and execute change management strategies, including communication, stakeholder engagement, training, and adoption plans that support successful implementation.
• Build organizational alignment, assess readiness for change, and proactively address barriers to adoption.
• Develop business cases and measure the financial and operational impact of transformation initiatives, including cost savings, productivity improvements, benefits realization, and return on investment.
• Establish and monitor key performance indicators to track transformation progress, business outcomes, and operational performance.
• Leverage data, analytics, and industry best practices to improve decision-making and drive continuous improvement.
• Lead Lean, Six Sigma, and operational excellence initiatives that simplify processes, eliminate waste, and improve organizational effectiveness.
• Partner with Information Technology and business leaders to optimize enterprise systems and enable digital transformation through SAP, automation, advanced planning systems, artificial intelligence, and advanced analytics.
• Lead, develop, and coach a team of business process specialists, analysts, project managers, and other transformation resources as required.
• Provide regular updates and strategic recommendations to senior leaders and executive stakeholders.
• Ensure all transformation initiatives align with Harley-Davidson's strategic priorities and long-term business objectives.

Education Requirements

High School Diploma or equivalent required.

Experience Requirements

This position typically requires a minimum of 10 years of progressive leadership experience driving large-scale…