Reentry & Recovery Operations Coordinator - Juneau

Description

Last revised date: 8/2026

Department: Community & Behavioral Services - Reentry & Recovery

Location: Juneau

Note:
Regular Hours 11am-7:30pm

Exemption Status: Non-Exempt

Pay Grade(s): 10/11 ($33.62 - $36.98+ DOE)

Purpose: The Reentry & Recovery Operations Coordinator is responsible for coordinating the day-to-day residential operations, logistics, facilities, supplies, and operational systems of the Tribe’s Reentry & Recovery Program across multiple transitional recovery residences. The incumbent ensures the houses are safe, adequately staffed, organized, supplied, and consistently operated in accordance with established program policies and procedures.

Under the direction of the Reentry & Recovery Administrator, the Operations Coordinator directly supervises Participant Advisors and coordinates staffing schedules, coverage, residential procedures, property needs, inspections, maintenance requests, transportation resources, safety systems, and other operational activities necessary to maintain reliable 24-hour residential services.

The operations Coordinator works closely with the Senior Case Manage/Social Worker, Participant Success Specialists, R&R Coordinator, and other program staff to ensure residential operations support participant recovery, stability, accountability, and successful community reintegration. The position serves as the primary operational link between the program’s residential properties and the Reentry & Recovery Administrator.

An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Coordinate the day-to-day operations of all Reentry & Recovery residential properties and ensure each residence is safe, functional, appropriately staffed, adequately supplied, and operated consistently with established program expectations.
• Directly supervise Participant Advisors, including the Day/Float Participant Advisor, and provide regular supervision, coaching, training, work direction, performance feedback, and accountability.
• Develop and maintain Participant Advisor schedules and coordinate planned and unplanned coverage to ensure appropriate staffing across all residential properties.
• Review and approve routine schedule adjustments and leave requests within delegated authority and promptly address anticipated staffing or coverage gaps.
• Coordinate Participant Advisor orientation and training and ensure staff understand residential procedures, emergency response, participant boundaries, confidentiality, incident reporting, curfew procedures, substance-testing protocols, safety expectations, and required communication practices.
• Monitor Participant Advisor performance and address routine performance concerns through coaching, training, and corrective guidance; promptly elevate significant or recurring personnel concerns to the Reentry & Recovery Administrator.
• Conduct regular check-ins with Participant Advisors and ensure effective communication between overnight, daytime, and program staff.
• Review Participant Advisor shift communications, residential logs, curfew documentation, testing records, incident reports, and other operational documentation for completeness, accuracy, timeliness, and appropriate follow-up.
• Ensure consistent implementation of established residential policies, house expectations, curfew procedures, approved substance-testing procedures, visitor expectations, safety requirements, and other operational protocols across all program residences.
• Coordinate routine house inspections and monitor cleanliness, safety, room condition, common areas, supplies, furnishings, equipment, and compliance with established residential standards.
• Identify facility, maintenance, repair, safety, security, or property concerns and coordinate timely resolution with Tribal facilities staff, vendors, landlords, or other responsible parties as appropriate.
• Maintain and track maintenance requests and follow through to ensure identified property concerns are appropriately resolved.
• Coordinate participant move-in and move-out logistics, including room readiness, keys, furnishings,…