Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Anchorage - AK

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• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

I opened my agency in 2014 after spending 8 years in leadership roles with State Farm, along with earlier experience as a buyer for Nordstrom. I grew up in Anchorage, which makes serving this community especially meaningful. I’ve been married for 29 years, have four very active children, and love to travel whenever I get the chance. Our team of four works closely together and brings a lot of energy, drive, and pride into what we do each day.

We stay actively involved in the community through local schools, Special Olympics, high school sports, and supporting women-owned businesses. Our office culture is high-energy, competitive in a healthy way, and rooted in genuinely enjoying the work. We offer life insurance, a 401k, work–life balance, licensing reimbursement, and bonus competitions. We’re looking for honest, hardworking people who care deeply about their work, put the team first, and want to be part of a close-knit, family-like environment where everyone is invested in each other’s success.

As a Customer Service Representative - State Farm Agent Team Member with Amanda Juliussen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Compensation $20.00 - $22.00 per hour

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

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