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Customer Success Mgr./ CSM CRM System

Customer Success & Retention Specialist

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-05-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer in Juneau, Alaska is seeking a Customer Success Manager (CSM) to enhance customer engagement and retention with Lippincott Solutions. The CSM will manage customer accounts, support onboarding, and monitor customer health throughout their lifecycle. Ideal candidates will have 2+ years in customer-facing roles, with strong communication skills and proficiency in CRM tools like Salesforce. The role includes a competitive compensation of $57,400.00 - $98,350.00 USD and offers various benefits including health plans and a retirement plan.
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