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IDR Gateway Support Specialist
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst to provide exceptional customer support for the IDR Gateway. This role involves managing customer inquiries through phone, email, and chat while ensuring timely resolutions and quality service delivery.
Ideal candidates will have a high school diploma, 3+ years of customer service experience, and strong problem-solving skills. A commitment to quality customer interaction is essential. Compensation starts at $22.28/hr.
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