Project Assistant; PCN

Project Assistant

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Project Assistant located in Juneau, Alaska. What you will be doing Under general supervision of the Social Services Program Coordinator, the Project Assistant assists the unit by providing direct support and works on projects of various magnitude including but not limited to the oversight of the Social Security benefits and complex care as it relates to children in foster care.

This position assumes a large responsibility for the training of field staff regarding proper processes, and is responsible for development of training materials, evaluation of project activities, tracking, and preparation of statistics and spreadsheets.

Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of joining our team The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase.

This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues. Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We are seeking a candidate with the following competencies:

• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; will include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.

Special Note All positions require valid  successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.