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Service Delivery Manager: Customer Success
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-06-28
Listing for:
SHI
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager (SDM) based in Juneau, Alaska. The SDM will oversee service delivery operations, ensuring high-quality service and customer satisfaction while collaborating with internal teams. Candidates should have experience in direct customer support and a strong understanding of Microsoft services.
The base salary is $70,000 – $90,000, with an estimated OTE of $85,000 – $100,000 depending on skills and experience. Benefits include medical, vision, dental insurance, and a 401K plan.
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