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Commercial Client Experience Specialist

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: UMB Bank
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38916 - 57244 USD Yearly USD 38916.00 57244.00 YEAR
Job Description & How to Apply Below

UMB Bank is seeking a Commercial Services Specialist to deliver an unparalleled customer experience and build relationships through customer interactions to resolve issues, while providing service and support across multiple contact portals. You will learn and maintain skills through peer and on-the-job training with performance measured by call quality and compliance.

Responsibilities include evaluating processes for efficiency, serving as SME for Mainstream and branch partners, handling

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