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VMware Customer Success Strategist

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: SHI
Full Time position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below

SHI International Corp. is seeking a Customer Success Manager for VMware to onboard customers, guide them through life cycles, and drive retention and growth. This role requires SME knowledge and collaboration with internal teams to align offerings with customer objectives and renewal strategies.

You will analyze consumption data, manage service delivery workflows, and maintain strong relationships with key customers and partners to foster trust. Travel to events may be required.

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