More jobs:
Dockside Guest Concierge & Dispatch
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-08-04
Listing for:
Holland America-Princess (Holland America Dawson City Inn)
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Holland America-Princess (Holland America Dawson City Inn) is seeking a Dock Representative in Alaska to greet guests, provide tour information, and coordinate shore excursion logistics at the cruise ship docks in Juneau, Ketchikan, Sitka and Skagway.
The role requires exceptional customer service, strong communication skills, and the ability to work outdoors in varying weather. You will assist with reservations, tickets and routine admin while supporting cruise line staff and tour operators.
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