Supervisor Station Operations

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Alaska Airlines

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule.

The Supervisor Station Operations oversees the execution of timeline and regulatory compliance at departure gates for Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the Supervisor Station Operations leads and establishes priorities for Customer Service Agents (CSAs) and Ramp Service Agents (RSAs) or Vendor employees based in station, if applicable.

• Supervise the execution of the timeline and regulatory compliance at departure gates.
• Investigate and report delays and irregular flight activity and propose solutions for how to avoid such delays in the future.
• Ensure tools and equipment are available and working for employees to perform job functions effectively and remove other obstacles facing work groups (i.e., follow-up with IC, facilities and airport operations on an as-needed basis).
• Monitor compliance with the Federal Aviation Administration (FAA) and company regulations, including periodic review of applicable documents.
• Supervise ticketing, enplaning/deplaning activities, customer relations, passenger security, internal security, load planning