Customer Advocate

Responsibilities

• answering customer calls and providing prompt issue resolution
• data entry
• assisting in account reconciliation
• preparing reports and invoices
• processing new accounts and orders
• making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues
• occasional miscellaneous projects

• Required
  : 1+ years customer service experience
• Required
  :
  High School Diploma/GED;
  Bachelor's Degree preferred
• Preferred
  :
  Experience with heavy inbound and outbound calls and transferring calls
• Preferred
  : 3+ years business‑to‑business account support
• Preferred
  :
  Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Preferred
  :
  Experience with proofreading and editing documents

• Medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is offered at zero cost to our partners.
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities

Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment‑related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Requisition Number: 174910
Job Category:
Service
Organization:
Design Collective
Employee Status:
Regular

Schedule:

Full Time
Shift: 1st Shift