Personal Banker

Responsibilities

• Provide personalized banking support across multiple branch locations
• Adapt quickly to new branch environments, teams, and customer needs
• Build lasting customer relationships through proactive conversations
• Lead discovery driven conversations to understand customer needs
• Drive branch growth by identifying opportunities
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Collaborate with branch teammates to coordinate seamless handoffs

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Prior experience in financial services or a highly regulated customer‑facing role
• Experience building trust‑based customer relationships through active listening, follow‑up, and consistent engagement
• Demonstrated comfort with digital tools and technology
• Ability to identify customer needs and connect them to appropriate solutions
• Proven ability to collaborate with teammates and partners

Demonstrates expertise in providing personalized banking support and building trust‑based customer relationships through active listening and engagement. Proficient in identifying customer needs and connecting them to appropriate financial solutions while collaborating effectively with branch teammates.