Protective Services Specialist Juneau - Traveling; PCN

Recruiting for full‑time Protective Service Specialist 1/2 – Traveling

Recruitment Period has been extended

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children’s Services (OCS) is recruiting for full‑time Protective Service Specialist 1/2 – Traveling in Juneau, Alaska.

Position is open to Alaska residents.

As a Protective Services Specialist (PSS) you will be responsible for Child Protective Services within the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. The position is based out of the Juneau Field Office and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Casework is for all Southeast Regional Field Offices (Juneau, Ketchikan, Petersburg, Sitka, and Craig).

Travel to villages or cities for placement or visitation varies based on regional needs.

Successful applicants will start at level 1 or 2 depending on experience and qualifications. Duties include investigating reports of child abuse and/or neglect, preparing plans for intervention, gathering information about family dynamics, developing plans to ensure child safety while assisting parents, placing children with relatives or licensed foster homes when applicable, providing in‑home services to families, writing and submitting reports to court, working closely with Tribal/Community Partners, and making referrals to other service providers and agencies.

For more information: OCS Practice Model.

The mission of the Office of Children’s Services is to ensure the safety, permanency, and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children’s Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees contribute to building a culture where everyone is valued, treated equitably, and respected.

Everything we do is underpinned by our Core Values:
Hope, Integrity, Respect, and Empathy.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.

While this is a field‑based position that involves working in the community, part‑time telework within the duty station is an option upon eligibility.

Full‑time benefits include but are not limited to: insurance benefits, retirement benefits, paid leave, and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position covers Family Services and Investigations & Assessment or Generalist as needed. Travel may involve small aircraft, all‑terrain vehicles, or small boats to small villages or field offices. Travel to field offices is expected as allowed by budget constraints. Some small village communities are not equipped with modern conveniences, hotels, or bed and breakfasts, thus the incumbent must be prepared to sleep in offices, schools, tribal community buildings, or other accommodations as required.

The work we perform is critical and significantly impacts the communities we serve. OCS works on evenings, weekends, and weekdays, so overtime and on‑call work are expectations. OCS Staff are considered essential, so are expected to work during pandemic and other natural disasters.

• Stress Tolerance:
  Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations). (Level
  1)
• Self‑Management:
  Sets well‑defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. (Level
  1)
• Decision Making:
  Makes sound, well‑informed, and objective decisions; perceives…