Micro-Network Computer Specialist ; ACPE

Job Description

Are you passionate about keeping technology running smoothly and securely behind the scenes? Do you thrive on solving problems, supporting users, and maintaining high‑performance systems? If you love a mix of technical challenges, strategic IT management and real impact – this is your opportunity to shine.

The Alaska Commission on Postsecondary Education (ACPE) is seeking a Network Specialist who is innovative, highly competent, solution‑driven, and customer‑focused. In this role, you’ll be hands‑on with everything from configuring workstations and managing Cisco switches to ensuring airtight network security and maintaining virtual environments. You’ll serve as a trusted resource for our staff – supporting PCs, phones, and applications – and play a key part in keeping our network and infrastructure up to date, secure and resilient.

You’ll take ownership of Windows Active Directory, VPN, RDP, MFA, and server environment (VMWare, Net App, Windows), ensuring systems are patched, backed up and disaster ready. From troubleshooting to rolling out new hardware and software, your expertise will keep our operations seamless and team empowered.

ACPE values continuous learning and growth. We support training for employees and have opportunities for upward mobility. ACPE hires engaged candidates who are willing to expand their knowledge and skills. You will have lots of control over your work. We are a collaborative team that supports one another. We value service, quality, innovation empowerment and accountability.

ACPE is the State's postsecondary education agency, promoting access to, and success in, education and career training after high school. We are Alaska’s trusted higher education state agency; our purpose is to serve Alaskans. We operate with integrity in everything we do. Our IT team includes networking, business analysts, and programming staff. Our IT vision is to be the trusted, technically relevant department that our customers can count on.

The position is located in Juneau; however, the position may be required to travel to Anchorage to support our Anchorage Office. Our Juneau office is conveniently located in the Vintage Business Park area of Mendenhall Valley, close to the bus line, with plenty of available parking. Positions with the Commission are eligible for all State of Alaska health care, leave and retirement benefits.

For more information about ACPE, our mission and our services, visit our website at (Use the "Apply for this Job" box below)..

• Manage, maintain and secure network infrastructure and ACPE IT services.
• Manage, deploy and/or configure workstations, applications, firewall, VM servers.
• Provide computer/network support relating to software and hardware.
• Manage and maintain Windows Active Directory including users, AD Group Policy, DNS, and DHCP services.
• Keep ACPE servers and infrastructure patched and operating systems up to date (Windows, Net App, VMWare, etc.).
• Manage user permissions to NTFS file shares, applications and resources.
• Evaluate and install new software applications or hardware.
• Range 20 – Back up to Network Administrator – manage ACPE technology policies, stay up to date with SOA security policies, maintain system and security plans and documentation, configure and monitor server backups, retentions, storage and off‑site DR processes.

• Network administration, networking, routing, Cisco switches, firewalls, network attached storage (Net App), virtualization technologies, VMWare, Windows Server.
• Microsoft SharePoint & SQL server.
• SOA procurement rules.
• Power Shell desired state configuration.
• Active Directory, Windows PC, software and application support and management.
• SOA telephony products, SOA security policies, technology best practices.
• LAN and WAN environments, backup, recovery and continuity of operations.

• Personal computer.
• Server and application development, management and maintenance.
• Technical systems troubleshooting.
• Interpersonal
  
  Skills:
  
  Shows understanding,…