Principal Consultant, Federal Learning Scrum Master

U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.

• Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Partner with the Product Owner to manage and prioritize the backlog in alignment with team and organizational goals
• Identify and remove impediments while shielding the team from distractions to maintain delivery focus
• Track team performance and sprint progress using metrics, driving continuous improvement
• Coach and mentor team members on Agile principles, fostering accountability and collaboration
• Collaborate with cross-functional partners including production managers, instructional designers, developers, SMEs, and quality analysts
• Optimize workflows, resource allocation, and operational efficiency within the Agile framework
• Serve as a liaison between the Agile team and stakeholders, ensuring transparency and alignment on priorities and outcomes

• Strong expertise in Agile principles, frameworks, and best practices
• Experience using metrics to drive team performance and continuous improvement
• Proven ability to coach and guide teams in Agile environments
• Experience optimizing workflows and managing competing priorities in fast-paced settings
• Excellent facilitation, communication, organization, and conflict-resolution skills
• Ability to manage multiple priorities and deliver against tight timelines
• Proficiency with Agile tools such as Jira, Azure Dev Ops, or Trello

• Bachelor’s degree in Business, Education, Instructional Design, Information Technology, or a related field (Master’s preferred)
• 8+ years of relevant experience, including at least 5 years as a Scrum Master in an Agile environment
• Experience supporting learning solutions programs, healthcare IT (HCIT), or large-scale IT transformation initiatives preferred
• Certified Scrum Master (CSM), PMI-ACP, or equivalent certification required
• Experience in learning development or content design strongly preferred
• Knowledge of healthcare systems and EHR training content is a plus
• Must be a U.S. citizen and eligible to obtain a Public Trust clearance
• Ability to travel to customer sites as needed