IT Business Analyst

IT Business Analyst (PCN 064949) | Workplace Alaska page has loaded

This position is open to Alaska Residents only.

The Division of Juvenile Justice is committed to providing young people throughout Alaska with probation, detention, and treatment services. With six youth facilities and 13 probation offices across the state, the division ensures these services are administered with the utmost care and oversight, focusing on safety and quality assurance at a statewide level.

• Coordinate the design, update, enhancement, testing, and training of DJJ staff on all DJJ applications.
• Act as subject matter expert for JOMIS and Incident Tracker applications, working closely with the Data Processing Manager, user community, software vendor, JOMIS advisory group, and management.
• Manage JOMIS Advisory Group membership, set meeting agendas, record minutes, manage enhancements, and track the budget.
• Communicate via email, telephone, in person, computer meetings, and written guidance regarding system administration, data quality and accuracy, standardization, and adherence to division policies.
• Provide application information and administrative assistance to the Data Processing Manager and Data Team.
• Create and update user accounts and access privileges for DJJ applications, and coordinate access for justice partners.
• Respond to JOMIS Help Desk requests promptly.

DJJ implements juvenile justice practices through community supervision, secure facilities, programming, and administration. The Data Team plays a critical role in gathering and analyzing data to support strategic planning and data‑driven decision‑making.

As a member of DJJ’s State Office, you will join a team of 28 staff dedicated to improving services and implementing evidence‑based programs. The office is located on the 7th floor of the Court Plaza on Main Street in downtown Juneau; the position is not a remote or teleworking role.

• Attention to Detail: Thorough and conscientious in work.
• Computer
  
  Skills:
  
  Proficient in computers, software applications, databases, and automated systems.
• Customer Service: Anticipates and meets the needs of internal and external customers, delivering high‑quality products and services and committing to continuous improvement.
• Manages and Organizes Information: Gathers, organizes, and maintains information, determines its importance and accuracy, and communicates it by various methods.
• Teamwork: Encourages cooperation, pride, trust, and group identity, fostering team spirit and achieving goals collaboratively.

• Analytical Thinking/Problem Solving:
  Use logical, systematic, and sequential approaches to address problems or opportunities.
• Oral Communication:
  Express information effectively to individuals or groups, tailoring to audience and context.
• Requirements Analysis:
  Translate functional requirements into technical requirements for logical design or propose alternative technologies.
• Stakeholder Management:
  Identify, engage, influence, and monitor relationships with stakeholders involved in the work effort.
• Technology Awareness:
  Stay knowledgeable about hardware, software, telecommunications, emerging technologies, and their application to business processes.

Equivalent experience may be gained through training in information technology, business analytics, business information systems, operations management, or similar fields, and via diagnosing, troubleshooting, or maintaining IT systems or assisting in transitions to new technology.

Special

Note:

Some positions require certification in Lean/Six Sigma/AGILE, CompTIA Project+, MPM, Waterfall, or similar project management methodologies. These requirements will be specified in the recruitment bulletin.

Special

Note:

Prior to initial appointment, the selected candidate will be subject to the Alaska Public Safety Information Network (ASPIN), which includes a comprehensive background investigation. Newly hired employees will undergo a background check. The position may require travel within Alaska, visiting and working in secure facilities, and use of ASPIN.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats may contact in Juneau or TTY:
Alaska Relay 711. The State of Alaska is an equal‑opportunity employer.