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SAP ERP Help Desk Analyst – ITSM & ServiceNow
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is hiring a Help Desk Analyst in Juneau, AK. This role involves providing crucial IT support for multiple SAP ERP systems, addressing incidents, and managing service requests through Service Now.
Qualified candidates should have a High School Diploma or GED and 2-5 years of relevant experience. Strong communication skills, an understanding of ITIL principles, and Service Now proficiency are essential for success in this dynamic environment.
The position offers a competitive hourly rate between $48.56 and $73.08, based on skills and experience.
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