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Frontline Service Desk Agent II - Secret Clearance

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 52900 - 68690 USD Yearly USD 52900.00 68690.00 YEAR
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services Company, is looking for a Customer Service Representative in Juneau, Alaska. This role provides first-level technical support in a highly regulated government environment. Responsibilities include troubleshooting user issues, logging service requests, and guiding users through solutions. The ideal candidate will have an Associate’s degree in IT or Computer Science and 4–7 years of experience in IT support roles.

Compensation is between $52,900 and $68,690, depending on various factors.
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