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Tier II Tech Support Analyst — Elevate Customer Experience
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-18
Listing for:
Old Republic International
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Old Republic Title is seeking a Tier II Technical Support Analyst to deliver elevated product, software, and services support within Ram Quest’s Customer Experience organization. You will handle escalated tickets, diagnose issues, and deploy solutions while maintaining thorough documentation and building knowledge across Ram Quest applications and the Op2 platform.
Responsibilities include supporting customers via phone, chat, and email, owning ticket resolution, and participating in training to
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