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Junior IT Escalation & Incident Coordinator
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Escalation Manager based in Juneau, Alaska. The role is focused on supporting escalated IT incidents by coordinating resolutions, monitoring service levels, and ensuring compliance with federal guidelines.
The ideal candidate will have a Bachelor's degree, up to 3 years of experience in IT support, and strong problem-solving and communication skills. A current secret security clearance is required for this position.
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