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Junior Service Desk Technician - Federal IT Support
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking an entry-level Customer Service Representative to provide first-line technical support for enterprise IT services in a regulated government environment. You will log incidents, perform basic troubleshooting, and guide users through standard tasks while escalating complex issues as needed.
You will work within IT service management tools, maintain security practices, and document known fixes to help future incidents.
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