IT Manager

Job Description

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Revenue, Administrative Services Division is recruiting for an IT Manager 3 in Juneau!

This position is open to Alaska Residents only. Please check our

residency definition

to determine if you qualify.

Provide senior-level leadership and administrative oversight of all Department of Revenue IT teams, systems, and business functions, ensuring technology support meets the missions and operational needs of each division within the department.

Direct department-wide IT operations by managing governance frameworks, project management activities, infrastructure, and applications to ensure reliable and secure daily performance of the department’s technology environment.

Lead multi-division coordination to unify IT standards, practices, solutions, and departmental work products while adhering to statewide IT policies.

Spearhead department-wide efforts to modernize technology, strengthen operational efficiency, and improve IT services using data-driven evaluation, performance monitoring, and the application of industry-standard best practices.

Foster a culture that encourages open communication, shared learning, and professional advancement across all IT units within the Department.

We have a strong preference for candidates with demonstrated experience navigating large-scale organizations through complex IT operational challenges and modernization initiatives. Additionally, this role requires daily collaboration on high-impact technology priorities across multiple channels, including but not limited to executive leadership, auditors, OIT, and federal partners.

The Department of Revenue’s mission is to collect, manage, and invest funds for public purposes to benefit Alaskans. The IT Manager 3 plays a critical role in advancing that mission by ensuring each division within the department has the technological means needed to serve the public. Our team values integrity, accountability, and innovation and we promote a culture that values and supports teamwork and collaboration.

The State of Alaska provides a comprehensive benefits package that includes strong retirement options, generous PTO, and medical, dental, vision, and life insurance coverage to support your overall well-being.

This position will be based in the State Office Building in Juneau. After your initial training, the option of hybrid telework may be explored to further support productivity and a strong work-life balance.

We are interested in candidates who possess some or all of the following position specific competencies:

Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.

Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).