Office Network Technician Foreman

At Alaska Communications, we’re committed to putting our team first
, always being customer focused
, having a can-do attitude
, owning our results and always acting with integrity
. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?

We are unable to support remote international applicants or routinely sponsor work visas.

The compensation range for this job is:

$ - $

The primary duties of a Lead or Foreman are to supervise, direct and assign work, provide mentorship, assistance, instruction, feedback, leadership, and guidance to represented employees in all job classifications, while maintaining constructive relationships with customers, employees, peers, and management, leading by example. These duties are performed in a variety of areas such as an office, call center, retail, workshop, warehouse, outdoor storage yard, garage, outside equipment yard, and offsite locations.

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.

• May assist with tasks of classifications assigned.

• Assess department and Company objectives to prioritize and schedule workloads when necessary, assign staff and coordinate projects to ensure timely, efficient completion of tasks.

• Assess business requirements and participate in initiatives to develop, document and implement consistent practices, policies, and procedures to support the goals and objectives of the Company.

• Provide leadership to staff to achieve/exceed goals and performance targets, provide training to staff to consistently meet or exceed customer expectations in each customer touch point. Provide appropriate training, coaching, or corrective action if target goals are not achieved.

• Monitor and evaluate staff goals and performance targets at least monthly; provide appropriate training, coaching, or correct action if target goals are not achieved.

• Provide leadership and coaching to bring out and enhance the best attributes of each employee. Maintain a positive work environment, teach and reinforce positive employee behaviors, immediately address and correct unacceptable behaviors.

• Identify workplace problems and take corrective action in accordance with Company policy.

• Respond and immediately report accidents or incidents. Investigate accidents or incidents to determine cause(s) and take actions or make recommendations to reduce future risk. Cooperate with Safety personnel to minimize losses associated with accidents or incidents.

• Protect the Company's employees, assets, customers, and vendors by establishing and maintaining a clean, orderly, and safe work environment. Minimize accident related losses, to include: identifying and correcting unsafe working conditions; conducting regular safety meetings and ensuring staff receives individual and group training as appropriate to address safety concerns.

• With Manager approval, conduct and/or assist in employee investigation, recommend and prepare disciplinary action, implement discipline. Ensure employees comply with Company policies and procedures and take appropriate action.

• Assure department and/or work group(s) expenditures remain within budgetary limitations in the areas of labor and staffing related costs, supply and work device related costs, as well as any inventory and/or cash assigned to specific locations. If assigned, regular audits of cash funds and inventory on hand must be completed and variances reported to proper authority.

• Post and monitor schedules to adequately cover all needed shifts for assigned location(s). Post and assign shifts on a quarterly basis (as per CBA). Schedule and post yearly vacation bids. Evaluate and determine outcome of incidental vacation requests, taking into consideration business needs.

• Determine staffing levels and needs per assigned location(s), evaluate for any Overtime and offer to appropriate work groups. Manage and maintain Overtime list(s). Re-assign staff to locations to accommodate call outs or unscheduled absences,

• create and assign shift…