Loan​/Collection Officer

Job Description

This position is open to

Alaska Residents only

.

The definition for Alaska residency is here.

/alaskaRes

You must meet this requirement to apply for this position.

This position is based on-site at our Juneau office and is not eligible for teleworking. The office is located in the State Office Building in beautiful downtown Juneau.

Curious about who we are and what we do? We invite you to learn more by visiting our website:

https://(Use the "Apply for this Job" box below)./inv

The Division of Investments is seeking an exceptional and results driven Loan Officer 3 (PCN 08-9074) to provide leadership and supervision for our Juneau lending team. This position requires a strong leader with the vision, initiative, and expertise to effectively guide staff, oversee lending operations, and ensure the successful administration of loans across all our nine (9) revolving loan programs.

In this role, you will provide leadership and supervision over some of the most specialized and strategically significant loan programs in the state, programs that directly support industries central to Alaska’s economy, identity, and long-term resilience.

This position requires a professional with demonstrated leadership and supervisory experience, a proven ability to guide and develop staff while managing complex lending operations, and strong financial judgment. The ideal candidate will possess a strong commitment to public service excellence, accountability, and sound decision making.

For the right individual, this opportunity offers significant leadership responsibility, high visibility, and the ability to make a lasting impact on industries vital to the State of Alaska.

If you are a leader who thrives on meaningful impact, embraces accountability, and is driven by work that strengthens communities across Alaska, this is the opportunity you’ll want to compete for.

Could This Be You?

Are you someone who finds real fulfillment in helping Alaska’s people, industries, and communities thrive through responsible lending and strong leadership?

Do you take pride in developing others, guiding a team, elevating their strengths, and helping them grow into their full potential?

Are you a leader who believes public service is about people first, who wants their work to make a lasting difference across Alaska?

Provide guidance and support and ensure that all loan activities are conducted professionally and ethically. Oversee the performance and work of subordinate staff, ensuring adherence to all relevant statutes, regulations, policies, procedures, and industry standards.

Exercise full supervisory authority by assigning incoming loan applications and requests according to staff authority levels, competencies, and training needs.

Directly manage workload distribution, resource allocation, and staff scheduling to maintain efficient operations. Provide ongoing coaching, formal training, and corrective action when loan decisions or staff performance do not meet division standards, ensuring compliance and continuous improvement across the team.

Provide excellent customer service to internal and external visitors, prospective, past and present borrowers, board members.

Provide subordinates with performance measures, standards, and objectives; prepare timely evaluations based on established criteria. This involves setting clear performance targets, monitoring progress, and providing regular feedback to their team members.

Travel to both urban and rural communities to promote the division’s loan programs. Provide information and assistance with loan applications, making presentations to individuals and interested parties, and inspecting properties and business operations that have received division funding.

Working here means joining a team that truly matters. Everything you complete helps Alaskan businesses, families, and communities access the resources they need to thrive. You’re not just leading an office; you’re supporting the entire state.

If you want to be part of a workplace where your reliability is valued, your work makes a real difference, you’ll feel right at home in the Division…