Protective Services Manager

Job Description

This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study.

This position is open to current

Department of Family and Community Services employees only.

Please check the definition below to determine if you qualify.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for a full-time

Protective Services Manager1

located in Juneau, Alaska.

• Manage social service programs and personnel through subordinate supervisors to ensure consistent, appropriate delivery of services.
• Supervise, train, and evaluate lower-level supervisors; set performance standards, assign work, and take corrective or disciplinary actions when necessary.
• Review and approve major case decisions, audits, and studies to ensure compliance with laws, regulations, and agency policies.
• Collaborate with community partners, tribal organizations, and other agencies to coordinate resources, resolve complex cases, and support program development.
• Analyze program needs, compile reports, recommend staffing and policy changes, and participate in regional budgeting and planning.

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children’s Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement.

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

We work in Juneau, Alaska and have one of the few offices located in the Valley of Juneau.

Our Offices offer plenty of parking and we are conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the bus line if that is your preferred method of travel.

on the Juneau community

(including schools, hospitals, housing), please review the

Alaska Community Profiles

.

Managing Human Resources

:
Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.

Strategic Thinking:

Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.

Decisiveness

:
Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

This position requires a valid Alaska driver's license.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a

Protective Services Manager 1

please go to the following link:

class specs

Any combination of education and/or experience that provides the applicant with competencies in

Technical Credibility:
Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Human Capital Management:
Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately…