Retirement and Technician

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

This position is responsible for accurately processing incoming retirement contributions and related data submitted by more than 150 employers across Alaska. Working under the general supervision of the Retirement and Benefits Specialist II, the role ensures timely and precise handling of PERS, TRS, SBS, DCP, and JRS payrolls. You will collaborate with other payroll professionals while gaining a thorough understanding of the retirement reporting process and the systems used by all participating employers in the State’s retirement programs.

The division is currently developing a state-of-the-art retirement system, including a new employer reporting portal. In this role, you will work closely with employers to help ensure the successful implementation and operation of the new system.

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefits plans. The Division of Retirement and Benefits continues to support the needs of retirees while providing customer services to active members. We achieve organizational excellence by focusing on the customer to deliver exceptional services using effective and efficient processes. The mission of the Finance section/Accounting unit is to provide timely and accurate financial reporting for the plans administered by the division.

The Division provides its employees opportunities for professional development, future promotional opportunities, and a strong sense of team. There are opportunities for growth and career advancement within the Division. Additionally, this position provides the incumbant the opportunity to learn more about managing your own state retirement benfits.

After a 1 year probationary period, there is the option for a hybrid telework agreement. If selected for the position, applicant must be willing to reside within communting distance of the City and Borough of Juneau.

This position is located on the 6th floor of the State Office Building in beautiful downtown Juneau. The office hours are typically between 7:30 and 4:00 or 8:00 and 4:30 Monday through Friday.

We are interested in candidates who possess some or all of the following position specific competencies:

• Arithmetic/Mathematical Reasoning:
  Performs computations such as addition, subtraction, multiplication and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.

• Customer Service:
  Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.

• Reading Comprehension:
  Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.

Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.

"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.

The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.

"Application of guidelines or policy," means that written…