RN - Case Manager

Registered Nurse (RN) Case Manager

The Registered Nurse (RN) provides professional nursing care across the lifespan in accordance with organizational standards, policies, and evidence-based practice. The RN utilizes the nursing process to assess, plan, implement, and evaluate patient care while delivering high-quality, culturally sensitive, and patient-centered services. The RN collaborates with providers and interdisciplinary teams to promote optimal patient outcomes, safety, and a positive patient experience.

Facilitates medical care and medication refills for behavioral health and psychiatry patients, coordinating with physicians, pharmacies, and insurance as needed. Gathers relevant information for prescriber visits. Conducts nursing evaluations, injections, and lab collection as appropriate, and coordinates care plans with primary and specialty providers. Delivers culturally sensitive, evidence-based mental health and substance use disorder nursing care aligned with treatment plans and provides case management for outpatients of all ages.

Makes brief patient contacts to educate and reinforce clinician directives. Identifies needs for further nursing or case management support. Collaborates with medical and behavioral clinicians and seeks guidance for issues beyond the nursing scope. Performs comprehensive patient assessments and develops individualized plans of care. Implements and evaluates nursing interventions and patient responses. Administers medications and treatments safely and accurately per provider orders and policy.

Recognizes changes in patient condition and initiates appropriate interventions or escalation of care. Provides patient and family education related to care, medications, and discharge needs. Delivers culturally responsive, patient-centered care. Exercises independent nursing judgment in determining appropriate actions, interventions, and priorities. Identifies when consultation, collaboration, or escalation to a licensed independent provider is required. Develops, implements, evaluates, and revises individualized nursing plans of care based on patient needs and clinical circumstances.

Integrates clinical findings with ethical principles, cultural considerations, patient safety standards, and regulatory requirements. Accepts accountability for nursing decisions, delegated tasks, and outcomes of nursing care in accordance with regulations and organizational policy. Collaborates with providers and interdisciplinary team members to coordinate care. Facilitates referrals, follow-up care, and continuity of services. Documents assessments, interventions, and outcomes accurately and timely in the electronic health record.

Advocates for patient care and assists patients in navigating the healthcare system. Practices within nursing scope of practice and adheres to regulatory, safety, and infection prevention requirements. Participates in quality and performance improvement activities. Maintains required competencies and certifications. Reports adverse events, near misses, and unsafe conditions per policy. Demonstrates professionalism, accountability, flexibility, and teamwork. Provides appropriate guidance and delegation to ancillary staff.

Supports orientation, mentoring, and education of staff, students, and peers. Floats to other departments or assignments as needed.