Manager, Brookdale at Home

Overview

Full job description:
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates. This position helps you earn more than a paycheck by providing opportunities to grow your career through professional development, and programs designed for overall health and wellness.

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages
• Optional voluntary benefits including  protection, pet insurance, accident, critical illness, and hospital indemnity insurance
• Paid Time Off, paid holidays, company‑provided life insurance
• Adoption benefit, short‑term and long‑term disability benefits
• Flexible Spending Accounts, Health Savings Account, optional life and dependent life insurance
• Tuition reimbursement

• Manage the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community, overseeing 10 to 20 associates and ensuring efficient operations.
• Perform direct management of all associates, including scheduling, coaching, counseling, performance evaluations, and maintaining adequate staffing coverage.
• Motivate associates through appreciation, recognition, and incentive programs, and resolve grievances.
• Provide orientation, training, and education to staff in classroom, in‑service, and situation‑specific formats.
• Ensure community and corporate policies are disseminated and followed by all associates.
• Contribute to the development and implementation of the annual agency budget.
• Coordinate with community associates and administrators on service implementation, monitoring, and clinical programs per state regulations.
• Maintain an effective Quality Assurance Program and prepare for state surveys and regulatory processes.
• Market the agency to appropriate audiences and coordinate clinical services as required.
• Oversee billing, scheduling of services, and delegation of such tasks; coordinate alternative resources for associates and families.
• Manage documentation to ensure completeness, accuracy, timeliness, and compliance with guidelines; adhere to Safety and Infection Control, Universal Precautions, and OSHA standards.
• Keep current knowledge of national and state requirements for scope of practice, supervision, credentialing, and competency; assume responsibility for ongoing continuing education.
• Demonstrate sound judgment in evaluation, planning, implementation, and follow‑up of agency activities.
• Maintain positive relationships with coworkers, residents, family members, and community personnel, and participate in community committees such as Daily Stand‑Up Meeting, Collaborative Care, and Resident Council.
• Handle on‑call duties after hours and weekends, responding to calls in a timely manner and providing coverage when associates are unavailable.
• Serve as a resource and manager for staff working beyond normal business hours.

• Bachelor’s Degree preferred.
• 3‑5 years’ experience in healthcare.
• LPN or RN preferred; at least one year of supervisory experience required.
• Apply existing guidelines and procedures to make varied decisions within the department.

• Extensive knowledge of relevant disciplines and thorough understanding of the organization and work environment.
• Effective oral and written communication skills.
• Excellent organizational, problem‑solving, supervisory skills, and high degree of accuracy.
• Ability to work independently, manage time efficiently, and juggle multiple priorities.
• Strong initiative, creativity, good judgment, and professional ethics.
• Ability to project a positive and professional image at all times.
• Strong analytical and clinical knowledge.

• Standing, walking, sitting; use hands and fingers to handle or feel; reach with hands and arms.
• Stoop, kneel, crouch, or crawl.
• Talk or hear, with ability to lift up to 50 pounds.
• Vision, requires interaction with co‑workers, residents, or vendors.
• Occasional weekend, evening, or night work if needed to ensure shift coverage.
• On‑call on an as needed basis.
• Possible exposure to communicable diseases and infections, blood‑borne pathogens, latex, and various drugs, chemicals, infectious, or biological hazards.
• Requires travel occasionally.
• Driving required: drives own vehicle (Tier2).

$65,340.00 - $83,230.00 per year. Base pay will be determined by skills and experience, and the role is eligible for team‑based bonus opportunities.

Brookdale is an equal opportunity employer and a drug‑free workplace. Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID‑19 vaccination.

Brookdale offers advancement of fees for naturalization (FormN‑400) application costs, up to $725, for qualified associates who have been with us for at least a year.