Direct Support Professional; DSP Med Complex

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Full Time Juneau, AK, US

Salary Range: $20.00 To $23.00 Hourly

Hourly Wage: $20.00 - $23.00 per hour
$3.00/hour Shift Differential for Awake Overnight Shifts

REACH, Inc. is seeking dependable, detail-oriented, and compassionate individuals to join our team as a Complex Medical Direct Support Professional (DSP). This position provides intensive, hands-on support to an individual with developmental disabilities and complex medical needs in a home setting.

This position centers on providing direct personal care, health-related supports, and individualized assistance that helps an individual remain safe, healthy, and comfortable in their home. This is an excellent opportunity for someone interested in healthcare, caregiving, nursing support, or human services and offers the chance to develop valuable hands‑on skills while making a meaningful difference in someone's daily life.

While Certified Nursing Assistant (CNA) certification is not required, many of the duties are similar to those performed by CNAs and other direct care professionals. REACH provides extensive training and mentorship to ensure employees feel confident and prepared before working independently.

• $20.00 - $23.00 per hour, based on experience
• Additional $3.00/hour differential for awake overnight shifts
• Sick & personal leave
• Paid holidays
• Employee Assistance Program (EAP)
• Paid training

Benefits for Employees Averaging 30+ Hours Per Week Include:

• Health Insurance
• Flexible Spending Account (FSA)
• 401(k) with Company Match

Who We Are

REACH, Inc. was founded in 1977 by a group of families in Juneau seeking support for their children with developmental disabilities. What began as a small family‑led initiative became an official nonprofit in 1978 and has grown into a trusted provider of services throughout Southeast Alaska.

REACH honors and respects the people we serve by promoting choice, dignity, and well‑being through advocacy and individualized supports.

A Day in the Life of a Medical Support DSP

As a Medical Support DSP, you will play a vital role in supporting an individual with significant physical and medical support needs. This position requires attentiveness, patience, and a commitment to providing quality care.

All support provided in this role is hands‑on and person‑centered
, with a strong focus on health, safety, communication, and quality of life. You will receive thorough training and ongoing support to learn the individual's routines, preferences, and specialized care needs.

This is an in‑person role at our Juneau location. This is not a live‑in position.

Responsibilities May Include:

• Providing full assistance with daily personal care routines
• Safe transfers using a Hoyer lift and other adaptive equipment
• Assisting with catheter care, including monitoring, cleaning around the site, ensuring proper placement, and emptying drainage bags
• Providing G‑tube care and administering tube feedings according to established procedures
  
  Assisting with medication administration as trained and authorized
• Supporting communication through American Sign Language (ASL) and other individualized communication methods
• Assisting with daily range‑of‑motion exercises and mobility routines
• Monitoring for changes in health, comfort, or wellbeing and reporting concerns appropriately
• Maintaining detailed, accurate documentation and medication records
• Following individualized support plans, health care protocols, and agency procedures
• Helping create a safe, respectful, and comfortable home environment

This position is ideal for individuals who enjoy building meaningful…