Call Center QA & Training Champion
Job in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-29
Listing for:
IMAGINE PEDIATRICS
Apprenticeship/Internship
position Listed on 2026-07-29
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
IMAGINE PEDIATRICS is hiring a Call Center Quality Assurance & Training Specialist to improve patient engagement quality across teams. The role focuses on evaluating calls, designing training, and implementing process improvements to support children with complex medical needs.
You will work with leadership to standardize QA practices, deliver feedback, and create training materials that raise overall service levels while ensuring compliance and data integrity.
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