Store Associate
Listed on 2026-07-17
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking‑out customer purchases.
Job Announcement InformationThis is an open-continuous announcement with an initial cut‑off date 14 days after the open date of the announcement. Please see the How You Will Be Evaluated section for more information.
QualificationsYou must meet Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.
- Experience:
One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position. - Education:
Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college or university. Transcripts are required if relying on education to qualify. - Combination of experience and education:
To calculate the combination, divide the total months of experience by 12, then divide semester hours by 60, and add the two percentages. A total of 100% meets the minimum qualifications.
All relevant qualifying experience (paid and unpaid), including volunteer work through National Service programs and other organizations, is credited.
Physical Requirements- Stand, stoop, kneel, bend, and climb for prolonged periods.
- Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance.
You will attest to your ability to perform these physical requirements in the Questionnaire.
Competencies- Clerical & Administrative
- Communications
- Customer Service
- Electronic Checkout System
- Safety & Housekeeping
- Store Operations
- Overtime:
Occasional - Fair Labor Standards Act (FLSA):
Nonexempt - Bargaining Unit Status:
Varies by location - Obligated Position:
No - Those retired under CSRS or FERS considered:
No - Work environment:
May work in hot or cold weather and/or in damp or drafty conditions, be exposed to temperature variations in refrigerated rooms or warehouses, and may experience minor injuries such as cuts, scrapes, bruises, heat sealer burns, and slip on wet floors. - Telework eligible:
No - Remote work eligible:
No
Those retired under CSRS or FERS are not considered. DoD criteria not met.
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