Counter SALES - Juneau

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JUN, Juneau, AK, US

Salary Range: $15.50 To $18.50 Hourly

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.

Alaska Industrial Hardware, a subsidiary of Bering Straits Native Corporation, is hiring Counter Sales team members for our Juneau retail location — and we'd love for you to be one of them.

Maybe you've heard it before: you're a natural with people, and you're the one who notices when someone needs a hand before they even ask. If that sounds like you, our Counter Sales position could be a great fit, whether you're building on years of customer service experience or looking for the job that kicks off your career.

As part of our front line in Juneau, you'll be the face of AIH for every customer who walks through the door — greeting them, helping them find what they need, and keeping the store looking sharp and well stocked. It's hands-on, people-first work, and you'll pick up real skills in retail, product knowledge, and problem-solving along the way. No prior hardware experience required — just bring the drive to learn and the instinct to help, and we'll teach you the rest.

This is also a great place to build a career, not just take a job. AIH operates multiple locations across Alaska, and Counter Sales is a natural starting point for team members who want to grow into new roles and responsibilities over time.

• Process POS (point of sale) transactions
• Assure proper service and care is given to every customer
• Stock, assemble, and rotate merchandise from all inbound store freight
• Complete daily assignments at the direction of the store management team
• Maintain assigned area of the store in keeping with proper merchandising standards

Experience
:
Previous experience in retail or customer service is preferred but not required. Relevant experience in a fast-paced environment will be considered an asset.

Customer Service Skills
:
Strong interpersonal and communication skills, with the ability to engage with customers and provide excellent service.

Basic Math Skills
:
Ability to handle cash transactions, give change, and accurately manage registers.

Teamwork
:
Ability to work effectively as part of a team and contribute to a positive work environment.

Dependability
:
Punctuality and reliability with a strong work ethic.

• Basic knowledge of product sold
• Basic computer skills
• Ability to read, write and perform basic math
• Excellent communication skills, both written and oral
• Must be self-motivated, being able to complete tasks during unsupervised periods

• Background in the retail, construction or trade industry
• Basic understanding of sales principles and customer service practices
• Proven work experience as a Retail Sales Associate, Sales Representative or similar role

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be physically able to be on your feet, standing, walking, and working on hard concrete and tile floors for full shifts
• Must be able to lift and carry 50# repeatedly, safely, and without unusual strain
• Frequent bending, reaching overhead, kneeling, and squatting
• Frequent pulling and stocking inventory items onto carts, or with material handling equipment

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

• Job is performed in an indoor retail store setting
• Exposure to computer screens and requires use of a computer, keyboard, mouse and multi-line telephone system
• Ability to properly use general warehouse material handling equipment
• Follow all safety rules and procedure and properly using all safety gear
• Possess the proper situational awareness to work safely in a warehouse environment where you and others are using and operating forklifts, pallet jacks, packaging machines, ladders, box cutter and other potentially dangerous equipment and tools
• Maintain a safe work…