Tire Service Technician

Role Overview

As the Tire Service Technician, you will work onsite in Prudhoe Bay, AK, handling all repairs and replacements of construction equipment tires. Responsibilities include completing work safely, efficiently, and accurately while supporting equipment uptime and operational needs. The role requires strong communication skills, ability to follow direction from the Shop Foreman and Operations Manager, and to work independently with minimal supervision.

Flexibility with scheduling, including extended hours, varying shifts, weekends, and emergency service calls, is required.

• Repair and replace all types of construction‑related equipment tires, ranging from light truck tires through loader tires.
• Work in extreme weather conditions during field service calls.
• Communicate professionally with customers and account for all activity through work orders.
• Work safely and efficiently independently with minimal supervision.
• Communicate well over the phone or radio directly with customers and supervisors.
• Commit to workplace safety and customer service.
• Complete work orders and inventory of tires and materials used during service.
• Maintain good housekeeping and assist in other shop areas as needed.
• Handle scrap or take‑off tires and place them in the designated area.
• Work in a constant state of alertness and safety.
• Perform other duties as directed.

This role does not have supervisory responsibilities.

• Extensive knowledge of tire service repairs and replacements for all types of construction equipment.
• Ability to work in a fast‑paced environment with changing priorities.
• Teamwork skills to facilitate company objectives.
• Proficiency in managing difficult or emotional customer situations, responding promptly to service requests.
• Independent judgment and decision‑making ability.
• Creative problem‑solving and alternative solution development.
• Safety‑first mindset with minimal supervision.
• Clear, persuasive communication and active listening.
• Productive meeting participation and clear writing.
• Reading and interpreting specifications, manuals, and written information.
• Judgment and decision‑making under various conditions.
• Goal setting, persistence, and obstacle navigation.
• Task prioritization and resource planning.
• Professional interaction under pressure and respectful treatment of others.
• Accuracy, thoroughness, continuous improvement, and quality monitoring.
• Meeting productivity standards and striving to increase productivity.
• Observance of safety and security procedures, reporting unsafe conditions, and safe use of equipment.
• Following instructions, management direction, and taking responsibility for own actions.
• Offering assistance when needed.
• Safe and efficient motor vehicle operation.

• High School Diploma or equivalent.
• One year’s experience in construction equipment tire service.
• Valid state driver’s license and qualification to operate a vehicle under the company’s Driving Policy.
• Ability to pass drug, driving, and background screenings.

• Five years of experience as a tire service technician; equipment maintenance/repair experience is a plus.
• Two years of former Prudhoe Bay/North Slop experience.
• Valid Class A CDL.

The job requires operating in a fast‑paced office and outdoor sites in harsh weather. You will be involved in a rotating schedule on the North Slope (3 weeks on, 3 weeks off) and may need to work after regular hours (6:00 am–6:00 pm) for after‑hour call‑outs, adapting to schedule changes and occasional overtime for field support.

• Health insurance through the Federal Employee Benefit Program (FEHB) with multiple plan options and very low employee premiums (eligible if working 130 hours per month or more for at least 90 days). *
• Dental and Vision Insurance.
• FSA health care and/or dependent care/HSA with HDHP.
• Employee Assistance Program.
• Company‑paid Life Insurance, AD&D.
  * Does not carry over into off‑season.
• Voluntary paid Life Insurance, AD&D, STD, Accident, Cancer/Critical Illness, Whole Life Insurance.
  * Does not carry over into off‑season.
• Ten paid holidays (when regularly…