Tire Service Technician

Job Responsibilities

• Repair and replacement of all types of construction related equipment tires, ranging from light truck tires through loader tires.
• Work in extreme weather conditions when out on field service calls.
• Communicate professionally with customers and account for all activity through work orders.
• Work safely and efficiently independently with minimal supervision.
• Communicate well over the phone or radio directly with customers and supervisors.
• Commitment to workplace safety and customer service is a must.
• Complete work orders and inventory of tires and materials used during the service called.
• Maintain good housekeeping.
• Assist in other areas in the shop as needed.
• Handling scrap (or take‑off tires) and placing them in the designated area.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

This role does not have supervisory responsibilities.

• Knowledge of all aspects of tire service repairs and replacements of all types of construction-related equipment.
• Ability to work in a fast‑paced environment with constantly changing work priorities.
• Ability to work in a team with others as needed to facilitate and reach company objectives.
• Ability to manage difficult or emotional customer situations; respond promptly to customer needs; respond to requests for service and assistance; meet commitments.
• Ability to perform work on time. Practice independent judgment and make decisions.
• Ability to develop alternative solutions when necessary.
• Ability to work safely and efficiently with minimal supervision.
• Ability to speak clearly and persuasively in positive or negative situations.
• Ability to actively listen and proactively request clarification when needed.
• Ability to productively participate in meetings.
• Ability to write clearly and informatively.
• Ability to read and interpret specifications, manuals, and other written information.
• Ability to exercise judgment and make decisions.
• Ability to set and achieve challenging goals; demonstrate persistence and overcome obstacles.
• Ability to prioritize and plan work activities; use time efficiently; plan for additional resources.
• Ability to interact with others tactfully; react well under pressure; treat others with respect.
• Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; monitor own work to ensure quality.
• Ability to meet productivity standards and strive to increase productivity.
• Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials safely and efficiently.
• Ability to follow instructions, respond to management direction, and take responsibility for own actions.
• Ability to see and offer assistance when needed.
• Ability to operate a motor vehicle in a safe and efficient manner.

• High School Diploma or equivalent required.
• One year’s experience in construction equipment‑related tire service required.
• Valid state driver’s license and qualified to operate a vehicle under the conditions of the Company’s Driving Policy.
• Ability to pass drug, driving, and background screenings.

• Five (5) years of previous experience as a tire service technician; equipment maintenance/repair experience is a plus.
• Two (2) years of previous Prudhoe Bay/North Slop experience preferred.
• Valid Class A CDL is preferred.

The work environment requires rotation in the North Slope: 3 weeks on, 3 weeks off, with possible overtime and after‑hour call outs. The work may be performed outside in harsh weather environments and may require work after regular hours. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support may be necessary.

• Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from. Eligible if expected to work 130 hours per month or more for at least 90 days.
• Dental and Vision Insurance.
• FSA health care and/or dependent care/HSA with HDHP.
• Employee Assistance Program.
• Company paid Life Insurance, AD&D. Does not…