Protective Services Specialist Anchorage; PCN

Protective Services Specialist 1/2

Office of Children's Services (OCS) in Anchorage, Alaska is recruiting for a full‑time Protective Services Specialist level 1/2. The position is open to Alaska residents.

As a Protective Services Specialist (PSS) you will be responsible for child protection services in the Family Services unit, the Investigations & Assessment unit, or as a generalist covering both. Services are intended to ensure the safety, permanency and well‑being of children, enhance the protective capacities of parents, and strengthen families. The role includes:

• Investigate reports of child abuse and/or neglect.
• Prepare intervention plans, solicit cooperation of the family and others.
• Gather information on family dynamics, develop plans to ensure child safety while helping parents address protective factors.
• Place children out of the home with a relative or licensed foster home when necessary.
• Provide ongoing and/or in‑home services to families.
• Write and submit reports to the courts.
• Work closely with tribal/community partners and maintain frequent face‑to‑face and telephonic contact with parents and caregivers.
• Make referrals to other service providers and agencies.

The Mission of the Office of Children's Services is to ensure the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with tribes. OCS strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture in which everyone is valued, treated equitably and respectfully. Core values:
Hope, Integrity, Respect, and Empathy.

First twelve months are probationary, with formal virtual training, on‑the‑job training, and additional training. Full‑time benefits include insurance benefits, retirement benefits, paid leave, and twelve paid holidays per year. Telework may be an option with eligibility.

The Anchorage Regional Office is in mid‑town Anchorage. Work includes typical office setting and regular field work throughout the community. Travel expected 2‑5 times a month, including day trips and occasional overnight stays in rural or extreme weather conditions. Staff may work after hours, on‑call, in evenings and weekends. Typical workweek includes community visits, court attendance, and office work.

• Stress Tolerance: Handles high‑stress situations calmly and effectively.
• Self‑Management: Sets realistic goals, works independently, and demonstrates initiative.
• Decision Making: Makes sound, well‑informed decisions and takes action.
• Advocacy: Represents client interests in all matters.
• Additional
  
  Competencies:
  
  Real a driver’s license required. Valid vehicle insurance if personal vehicle used.
• Flexibility: Position is flexibly staffed; level may be promoted after training and demonstrated competency.
• Background Check: Child protective history check and fingerprint.

Applicants must demonstrate competencies in areas such as analytical thinking/problem solving, customer service, integrity/honesty, interpersonal skills, oral communication, and writing. These competencies can be earned through education, training, or relevant experience. The required competencies are detailed on the official posting.

Valid Real a driver’s license is required. Mileage reimbursement available for personal vehicle use. Relocation reimbursement may be provided by the State of Alaska.

Applicants must complete the online application through Workplace Alaska, including supplemental questions, references, and documentation such as transcripts. A cover letter is not required. The application will be evaluated based on competency demonstration.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). The State of Alaska is an equal opportunity employer. Individuals with disabilities requiring accommodation should contact the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811‑0201 or 1‑800‑587‑4095.