Protective Services Specialist Juneau or Craig; PCN

Recruitment Period Extended

The recruitment period for this vacancy has been extended.

This position is open to Alaska residents and offers the opportunity to work in a diverse and inclusive environment that values safety and well‑being for children and families.

Please read the Competency Based MQ instructions below to learn more.

Office of Children's Services (OCS) is recruiting for full‑time Protective Services Specialist 1/2/3 in Craig, Alaska or Juneau, Alaska.

As a Protective Services Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as a Generalist covering both. The position is based out of the Craig Field Office or Juneau Field Office.

The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. If working in the Craig Field Office, incumbents would primarily travel to Craig and other communities throughout Southeast Alaska as well as the other regional offices. If working in the Juneau Field Office, incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month.

Travel may range from a day trip to a full week or longer and may involve small aircraft or other transportation.

Successful applicants will start at a level 1, 2 or 3 depending on experience and qualifications. The case‑carrying position has a wide range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting family and community cooperation, gathering information about family dynamics, developing safety plans, assisting parents in addressing protective factors, placing children out of the home with relatives or licensed foster homes when necessary, providing ongoing and/or in‑home services to families, writing and submitting reports to the Court, working closely with Tribal/Community Partners, frequent face‑to‑face and telephonic contact with parents and caregivers, and making referrals to other service providers and agencies.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

OCS strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees at all levels promote a culture where everyone is valued, treated equitably, and respected.

Everything we do is underpinned by our Core Values Hope, Integrity, Respect, and Empathy.

OCS values each team member and is committed to building and sustaining a diverse, equitable, and inclusive work environment.

Full‑time benefits include insurance benefits, retirement benefits, paid leave, and twelve paid holidays per year. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues. Part‑time telework within the duty station may be an option upon eligibility.

This position is region‑wide and covers Family Services and Initial Investigations or Generalist as needed, typical in remote Southeast Alaska locations.

Child protection work requires working in small villages, often located significant distances apart in isolated communities. Protective Services Specialists need to be adept at engagement in both Initial Assessment and Family Services work. The role may involve working after hours and on‑call, evenings and weekends, overtime, and travel to villages or cities for placement or visitation. Travel may involve small aircraft or other transportation and occasional overnight stays.

We are interested in candidates who possess some or all of the following position‑specific competencies:

• Stress Tolerance:
  Deals calmly and effectively with high‑stress situations;
  Level 1
• Se…