Social Services Associate Juneau; PCN

Job Description

Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full‑time Social Services Associate (SSA) located in Juneau, Alaska. This position is open to Alaska residents only.

As a Social Services Associate you will support professional staff by gathering information for assessments, case planning, and evaluation. Your duties may include providing parenting support during family contact to enable parents to practice parenting skills in a safe environment, accessing electronic databases, and providing information to professional staff to make necessary referrals for families to other agencies.

You will work with families and children to enhance families’ capacities to give their children a healthy start, to provide them with safe and permanent homes, to maintain cultural connections, and to help them realize their potential. You will be courteous, professional, calm, motivated, efficient, and possess strong critical thinking skills. The position requires traveling up to a week at a time.

OCS staff are required to work overtime when deemed necessary and are considered essential, working during pandemics and natural disasters. OCS supports a healthy work/life balance for all staff.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and well‑being are paramount. Employees at all levels promote a culture where everyone is valued, treated equitably, and respectfully. The mission is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

• Insurance Benefits:
  Health insurance (including employer contributions toward medical, vision, and dental), life insurance, disability coverages, accidental death and dismemberment, long‑term care, supplemental survivor benefits.
• Retirement Benefits:
  Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS), matching employer contribution to defined‑contribution plans, defined‑benefit contributions, Alaska Supplemental Annuity Plan, Alaska Deferred Compensation Program.
• Paid Leave:
  Personal leave with accrual rate increases, twelve paid holidays per year.

Full‑time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The position is located in Juneau, Alaska. OCS staff are essential and are required to work after hours, on‑call hours, through pandemics and natural disasters, as well as all holidays that land on the rotational work week. OCS works evenings, weekends, and weekdays, so overtime and on‑call work are expectations. Travel to villages or cities for placement or visitation varies based on regional needs and can be 0-2 times a month or year.

Length of trip varies from within the day to overnight stays. Travel in outlying areas may involve small aircraft and overnight stays.

We are seeking a candidate with the following desired competencies:

• Interpersonal
  
  Skills:
  
  Understanding, friendliness, courtesy, tact, empathy, concern, and politeness; ability to build effective relationships with others.
• Customer/Quality Focus:
  Anticipating, monitoring, and meeting customer needs and providing high‑quality service.
• Adaptability:
  Adjusting planned work by gathering relevant information and applying critical thinking to address multiple demands.
• Computer
  
  Skills:
  
  Using computers, software applications, databases, and automated systems to accomplish work.
• Teamwork:
  Encouraging cooperation, pride, trust, and group identity; fostering team spirit.

To view the general description and example of duties for a Social Services Associate, please visit:

• This position requires a valid Real a driver's license.
• While the Division has vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used. Current automotive insurance…