Youth Advocate

Overview

Zach Gordon Youth Services is hiring a Youth Advocate for the Shéiyi Xaat Hít Youth Shelter in the Mendenhall Valley. The role involves building relationships with youth, coordinating care plans, and supporting families and shelter staff.

We seek a candidate who thrives working with teens, remains calm in crisis, and has a strong ability to build relationships. Applicants should understand healthy boundaries with vulnerable populations, be knowledgeable about the impact of childhood trauma and systemic inequities, and be comfortable navigating systems, paperwork, and questions. Strong communication, empathy, and teaching skills in one‑on‑one and group settings are essential.

• Coordinate care for youth admitted to the shelter.
• Develop individualized care plans and connect youth to needed services.
• Provide referrals and coordinate with partner organizations.
• Facilitate mediation between families and caregivers to aid youth transition home.
• Help youth communicate their needs and build skill‑building activities.
• Support a warm, welcoming, non‑judgmental culture of acceptance at the shelter.
• Supervise and oversee youth safety at all times.

The position is based at the Shéiyi Xaat Hít Youth Shelter. It primarily involves daytime shifts, with expectations of one weekend shift and occasional evening shifts.

• High school graduation or equivalent.
• At least 6 months of relevant work experience or post‑secondary education.
• Experience with youth, families impacted by trauma, or coordinating patient referrals is preferred.
• Valid driver’s license at the time of appointment and during employment.
• First Aid and CPR certification within 30 days of appointment.

The position offers flexible working hours, a supportive and creative workplace culture, and opportunities for personal and professional growth. The organization values wellness, connection, and community engagement.

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586‑5250 or TTY:
Alaska Relay 711 or 1‑800‑770‑8973, or correspond with the Department of Human Resources & Risk Management at employment or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.