Protective Services Specialist - Juneau; PCN

Protective Service Specialist 1/2

Come join the State of Alaska! The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2 in Juneau Alaska. The position is open to all applicants. What you will be doing:
As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case carrying positions offer a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality.

A PSS will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.

Mission and values/culture:
The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully. Everything we do is underpinned by our Core Values.

Benefits of joining our team:
The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

While this is a field-based position that involves working in the community, part-time telework within the duty station is an option upon eligibility. Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The working environment you can expect:
The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends as well as weekdays, so overtime and on-call work are expectations of our workers. Juneau is the hub community that also provides back up to our more rural offices in Southeast Alaska. Travel may be frequent or minimal and varies based on regional needs, from 0-2 times a month to 0-2 times a year.

Travel to villages or cities for placement or visitation varies based on regional needs. Travel in outlying areas may involve small aircraft. Dependent on casework needs some travel may require overnight stays.

Who we are looking for:
We are interested in candidates who possess some or all of the following position specific competencies:
Self-management:
Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Stress tolerance:
Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations). Teamwork:
Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals