Social Services Associate (PCN 063704

Social Services Associate

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Associate located in Juneau, Alaska. What you will be doing:
This Social Services Associate (SSA) is responsible for ensuring proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for all minor children in state custody and for holding dividend monies in trust. This position notifies all OCS Social Workers and Division of Juvenile Justice (DJJ) workers when PFD applications are due, follows up with reminder notices, requests hard copy applications (printed from PFD database) for and mails to the remote office locations.

The SSA works directly with Revenue PFD Specialists to provide additional information required during investigations and appeals, which requires communication with field workers assigned to cases to ensure accurate information is obtained within deadlines administered by DOR staff.

Our organization, mission and culture:
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of joining our team:
This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail. We believe in enhancing the strengths of our staff by promoting training and professional development within the workplace. Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect:
The position is located in the heart of downtown Juneau, near many boutique businesses and cafes. The Office of Children's Services State Office is a fast-paced office that supports OCS staff statewide. You will be interacting regularly with staff, and resource families while collecting information and relaying it through the appropriate channels. For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

Who we are looking for:
We are looking for a candidate with the following competencies.

• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.

Special

Note:

• This position requires a valid Alaska driver's license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications:

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services. Special

Note:

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information:
At time of interview applicant is requested to submit:

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional
  * references including daytime telephone numbers and email address; at…