Front Desk Agent

TPG Hotels & Resorts - 6748 West Indiantown Road - Responsibilities:
Greeting and Check-In:
Welcome guests, clients, or customers in a friendly and professional manner.;
Check-Out and Payment Processing:
Handle check-out procedures, process payments, and issue invoices or receipts as needed.;
Phone and Email Communication:
Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required.;
Reservation Management:
Manage room or service reservations, cancellations, and modifications.;
Guest Services:
Assist guests with requests such as room changes, additional amenities, directions, and local recommendations.