Scheduling Coordinator Job Jupiter area,Florida USA,Healthcare

Scheduling Coordinator

Role Summary
The Scheduling Coordinator is responsible for managing patient appointment scheduling while ensuring accuracy, efficiency, and a positive patient experience. This role supports provider productivity, maintains schedule integrity, and serves as a key point of contact between patients, providers, and internal teams.

Key Responsibilities

Schedule and reschedule patient appointments accurately and in a timely manner.
Register new patients and update demographic and insurance information for existing patients.
Maintain accurate provider schedules to support physician productivity goals.
Inform patients of financial responsibilities at the time of scheduling.
Answer and appropriately route incoming calls; create tasks in patient charts and forward to the correct staff or providers.
Confirm appointments and send communications to patients as required.
Sort, scan, and upload medical records into electronic patient charts.
Coordinate scheduling needs with internal departments and outside agencies.
Schedule appointments by phone or in person following office visits.
Arrange same-day appointments according to urgent protocols, including scheduling with alternate providers when necessary.
Ensure daily updates to schedules, including cancellations and additions.
Communicate with physicians, clinicians, and staff regarding patient scheduling concerns or issues.
Escalate system or scheduling issues to the Scheduling Manager as needed.
Apply strong customer service principles to interact with patients calmly and professionally.
Maintain strict confidentiality of protected health information (PHI).
Perform other duties as assigned.

Core Competencies

Professional and effective communication
Emotional intelligence and patient-centered service
Planning, organization, and attention to detail
Conflict management and problem-solving
Ethical judgment and confidentiality awareness
Adaptability and flexibility in a fast-paced environment
Qualifications
Excellent verbal and written communication skills
Highly motivated, focused, and self-disciplined
Ability to manage multiple priorities and changing workflows
Demonstrated professionalism and reliability

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Pay Range: $0 per hour