End User Admin

Description

END USER SUPPORT ADMINISTRATOR

Jupiter, FL | Contract-to-Hire (6 Months) | Full-Time

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ABOUT

THE ROLE

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We are looking for a skilled End User Support Administrator to manage and support client endpoint devices and services. You will serve as a key technical resource for business units, working closely with the IT Senior Management Team and contributing to infrastructure improvements.

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WHAT YOU'LL DO

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- Provide daily technical support to business units and escalate unresolved issues to 2nd/3rd line teams

- Administer and manage Active Directory, Azure AD, Microsoft 365, SharePoint, and Teams

- Configure, image, and stage laptops and desktop computers

- Support unified communications systems including room systems and SaaS integrations

- Monitor and enforce system security guidelines for clients

- Manage email security, backups, and ancillary security systems

- Maintain accurate IT equipment inventory and document incidents in the case management system

- Take ownership of critical service issues and senior stakeholder communications

- Evaluate, create, and manage automation scripts

- Design and lead migration projects as technical lead

Requirements

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WHAT WE'RE LOOKING FOR

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- 5-7 years supporting Microsoft 365 (Teams, EMS, Azure AD)

- 3-5 years using Intune for endpoint management and security compliance

- Experience with Active Directory and Azure AD identity management

- Proficiency with SCCM, Microsoft Teams, and remote management tools

- Knowledge of ITIL frameworks

- Experience with Windows Server operating systems

- Strong working knowledge of Microsoft Security Solutions

- Understanding of networking concepts and LAN/WAN technologies

- Excellent verbal and written communication skills

- Ability to work on-call rotations including nights and weekends

- College diploma, technical certificate, or equivalent experience

- Microsoft 365 Certified:
Modern Desktop Administrator Associate a plus

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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