Certified Technician

OVERVIEW:
The Certified Marine Technician is responsible for the repair and overhaul of boats, machinery and trailers.

TECHNICAL

QUALIFICATIONS:

* Completion of Factory Technician Certification

* Certified in generator repairs, air conditioning, electronics and electrical repairs

* Familiar with the factory warranty process

* Basic safety training including boat handling and trailering

* Examines boat and effectively communicates the nature and extent of damage or malfunction with the service advisor

KEY TASKS:

* Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators/air conditioning systems.

* Perform mechanical repair work such as:

* Remove and repair engine, transom or outdrive

* Disassemble unit and inspect parts for wear

* Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems

* Rebuild parts such as engine cylinder blocks

* Rewire ignition system, lights and instrument panel

* Install and repair accessories such as radios and marine electronics

* Operate a hydraulic jack or hoist as needed.

* Advise shop management and insurance adjusters as to necessary repairs.

* Complete repair work utilizing service scheduler and SSO's within the established timeframe

* Ensure all warranty work is completed according to manufacture's and Marine Max guidelines

* Safely operate Marine Max and customer vessels during diagnostic water testing operations

* Maintain Marine Max tools in good condition and according to guidelines

* Maintain and keep current with all certifications

* Other duties as assigned

KEY RESULT AREAS:

* Internal/external customer satisfaction/FANS

* Timely and accurate completion of work

* Maintain 100% productivity

* Maintain minimum number of comebacks