Rental Coordinator

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Rental Coordinator The Rental Coordinator is the face of our rental department ideal for someone who enjoys connecting with people, creating positive experiences, and driving business through proactive customer engagement.

As a front-line ambassador of our dealership, the Rental Coordinator plays a vital role in customer satisfaction, fleet utilization, and rental revenue growth. Success in this role comes from being approachable, energetic, and motivated to build lasting customer relationships, not simply waiting for business to come in.

Rental Coordinator $25.00

Monday-Friday (7am-5pm)
Great Benefits

Key Responsibilities
• Greet and assist walk in and phone customers in a professional and welcoming manner

Build strong relationships with customers by understanding their projects, timelines, and equipment needs

Recommend appropriate equipment and attachments based on customer applications

Prepare and execute rental agreements accurately and efficiently

Follow up on quotes, upcoming needs, and rental opportunities

Manage equipment scheduling and utilization to maximize rental availability and revenue

Inspect equipment before and after rentals to ensure it is clean, functional, and ready for customer use Maintain accurate records of fleet condition, location, and readiness

Coordinate equipment deliveries and pickups, including trailer logistics.

Work with the Service Department to address maintenance or repair needs

Collaborate with Sales, Parts, and Service teams to support a seamless customer experience

Promote and follow all safety policies related to equipment handling and dealership operations

Required Skills Strong interpersonal and communication skills with a customer focused approach

Self-motivated and comfortable working in a fast paced environment

Strong organizational skills with the ability to manage multiple priorities

Proficient in Microsoft Office and familiar with rental or business software systems

Basic mechanical aptitude and ability to perform visual equipment inspections

Preferred Skills Two or more years in the rental or equipment dealership industry

Experience coordinating equipment transportation or logistics

Bilingual skills (Spanish or other) are helpful for some locations

Work Environment / Physical Demands Primarily office-based with time spent in the yard or shop interacting with customers and technicians both Exposure to moderate to loud noise and outdoor elements

Must be comfortable working around heavy equipment and following safety protocols

Occasional lifting or movement of small parts or tools may be required

Benefits

Medical, Dental, Vision, Life & Disability InsuranceFSA and HSA programs (with company contributions)401(k) Plan with Company Match Paid Holidays & Vacation Pre-employment drug screens, background screening, and proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.